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ZYGO ... No Longer has a Rental program!
ZYGO-USA recognizes that, for various reasons, many professionals and potential users occasionally require a communication device on a short-term basis. ZYGO has developed a flexible rental program designed to meet the short-term needs of its customers:
- Unlimited Rental Period: ZYGO’s products are available for rental on a weekly basis with a minimum rental period of two weeks. Rentals must be paid in full prior to the start of the rental period. A fee will be charged for products not returned by the rental return due date.
- Unlimited Technical Support: There is no charge for technical support and no restrictions on the number of calls allowed. Even the call is free when using our toll free Customer Service number (800) 234-6006 (in the U.S. and Canada).
- Purchase Option: ZYGO will apply up to eight weeks rental payments towards the purchase of any ZYGO product. This rental program allows consumers to familiarize themselves with the features and functions of one or more devices before making a decision to purchase.
- ZYGO has a dedicated funding department to assist in obtaining funding and explaining the funding process. ZYGO will process private insurance claims on behalf of the customer and credit the customer’s account for payments received from any third party payor. You will need to contact our Dealers or a local DME provider for Medical Assistance funding of rentals.
- Payment Options: Visa, MasterCard, American Express, Discover Card, Personal Check, Money Order or Purchase Order.
View and print the Rental Agreement/Order Form in Adobe Acrobat 4.0 or later.
- Complete the "Rental" boxes at the top of the Rental Agreement/Order Form with the product(s) and accessories to be rented. Include price, tax, freight and totals.
- Complete the "Date that Product is Needed" section. Because of the limited availability of some products, it is imperative that this information is provided.
- Select a Method of Payment. Payment must be received with the Rental Agreement/Order Form.
- Complete the "Bill To" and "Ship To" boxes. If they are the same, write "Same" in the "Ship To" box.
- Sign the Rental Agreement/Order Form and send it to ZYGO
by FAX (510) 770-4930 or mail it to ZYGO-USA, 48834 Kato Road, #101-A, Fremont, CA 94538. Failure to follow these instructions may result in order processing delays.
Return Shipping Instructions
- Save the box and enclosed paperwork!! You'll need them to return the product(s) to ZYGO.
- Don't forget to return all "no charge" accessories. Use the enclosed paperwork as your checklist. The customer may be charged the purchase price for any items not returned.
- Return shipping costs are the customer's responsibility.
- The customer is responsible for the safekeeping of the product(s) until it reaches ZYGO's dock. Therefore, for your protection and ours, we require return shipment via a shipping service that provides insurance and traceability, such as FedEx or UPS.
- Return shipping labels are available from the shipping service.