 |
Representatives
and Dealers An extensive list of our local and international representatives and dealers. |
|
|
Calendar
of Events Calendar of scheduled workshops, training and CAMA events. |
|
|
For technical assistance or customer support, email us at zygo@zygo-usa.com |
|
|
How to send for a repair? |
- Visit the Frequently Asked Questions to see if you can find a solution to your problem.
- Call our Customer Service Department at (800) 234-6006 (U.S.A. and Canada).
- Request a Return Authorization (RA) number.
- Please have the unit and the charger at hand. The Customer Service Department may want to trouble-shoot the unit further before asking you to ship it.
- Please have the model and serial number of the unit available. You may find this number on the back of the unit or on the original box.
- Know to whom the billing will be sent and the return shipping address.
- Pack the unit in the original box if available; otherwise pack it well.
- Include a letter listing problems and symptoms.
- Be sure to write the RA number on the inside AND the outside of the box.
- Please insure the unit against loss.
- For repair costs and to check on the repair status, contact the Customer Service Department.